Select the category which best describes your complaint:

Resident on the phone

Poor service from us

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A man and woman looking at a tablet

Damp and mould

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Fire exit sign

Building safety

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Person scratching a car with keys

Antisocial behaviour

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Man fixing door handle with drill

Repairs and maintenance

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A pile of rubbish

Fly-tipping

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Resident on the phone

Something else

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Our Complaints and Compensation policies and our Complaints annual report (including self-assessment)

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Complaints policy
pdf
(225.12 KB)
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Compensation policy
pdf
(208.41 KB)
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Complaints annual report: 2024
pdf
(3.24 MB)
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